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Updates & Alerts

Welcome to our updates & alerts communications center. We will update as new information becomes available.


RECENT NEWS UPDATES:
Summer is fire season in Colorado. This year there are multiple fires burning around the state.
On Aug 19, the Governor of Colorado issued a STATEWIDE FIRE BAN.

The largest fire is the Pine Gulch Fire, which began on July 31, 2020 approximately 18 miles north of Grand Junction. It is still burning and on August 27 became the largest wildfire in Colorado State history.
The Grizzly Creek fire began Aug 10 near Glenwood Springs & Glenwood Canyon, shut down I-70 for 2 weeks and is still burning.
The Cameron Peak fire ignited on August 13, in the Arapahoe & Roosevelt National Forests near Cameron Pass and Chambers Lake in northern Colorado.
The Williams Fork fire began on Aug 14 in the Arapaho and Roosevelt National Forests and Pawnee National Grassland, 7 miles southwest of Fraser & Winter Park.

Helpful links for information about the Williams Fork fire are:
1. Williams Fork Fire Incident Information System
2. Updates from Grand County Office of Emergency Management

There are also several Facebook Pages with information about the fire:
*. Williams Fork Fire Facebook page:
* Grand County Office of Emergency Management Facebook page:

Our COVID-19 Policies:

On July 16, 2020, the Governor of Colorado issued a statewide face mask order requiring everyone age 10 or older to wear a mask or other facial covering while in public indoor spaces.

On July 07, 2020, the towns of Winter Park and Fraser approved an emergency ordinance that requires people wear masks when entering and while inside businesses, as well as when six feet of distance can’t be maintained in public places.

The safety and health of all our Guests, Owners, and Staff is our top priority. As such, we have taken additional measures to protect against the spread of the Coronavirus (COVID-19). We are closely monitoring the statements and guidelines from the Centers for Disease Control (CDC), the US Environmental Protection Agency (EPA),

Safely Stay Peace of Mind Cleaning Policy: A new standard in clean!

Our Safely Stay Cleaning Policy was developed to help ensure our guests and homeowners feel confident in the cleanliness and safety of their property so they can relax and enjoy their time in the mountains.

*Enhanced Cleaning & Hygiene Procedures:

Our enhanced cleaning measures are designed to address a wide spectrum of bacteria and viruses, including COVID-19. These protocols include everything from frequent hand washing, wearing masks & gloves, using hand sanitizers, to using cleaning and disinfecting products which meet the EPA criteria for use against COVID-19.

*Keeping Our Guests Safe:

Properties: After each departure from one one of our vacation homes, our professional housekeeping staff are taking extra precautions to mitigate the spread of coronavirus in line with recommendations and guidelines from the Centers for Disease Control (CDC), the US Environmental Protection Agency (EPA), World Health Organization (WHO) and Health and Safety Executive (HSE).

Time between stays: We are waiting a minimum of 24 and usually 48 hours after a property is vacated and cleaned before re-opening for the next guest.

Cleaning Products: Particular attention is paid to high touch areas. We use EPA approved (List N) cleaning and disinfecting products.

Contactless Check-In/Out: No need to come to our office in downtown Winter Park. All of our properties are equipped with contactless check-in and check-out options. Most of the homes have keyless entry keypads or Smart Locks. A few may have a lock box. You will be provided a unique access a code when your property is clean and ready for your arrival.

Stocked & Equipped: Each property is stocked with essential products to help keep you clean and safe, including paper towels, toilet paper, cleaning products, laundry detergent, dish detergent, dishwater soap, hand soap and hand sanitizer.

Laundry: All linens are laundered through our professional housekeeping service.

*Keeping Our Employees Safe:

Healthy and knowledgeable employees are essential to an effective cleaning program. In our daily morning meeting, our teams are reminded of the importance of good personal hygiene that starts with proper and frequent hand washing.

We expect all our staff to follow and adhere to the CDC and Grand County requirements, which include wearing masks and gloves when entering our rental properties.

Ongoing training and updates on hygiene protocols are essential to keep staff abreast of the changing guidelines.

Staff temperatures are taken and recorded as the first order of every day. Staff may not work if they have a fever or show signs or symptoms of any illness.

New Cancellation Policies:

We care about the safety of our community, our staff as well as our guests. We ask our guests to kindly follow and adhere to all CDC, State & County requirements.

“Peace of Mind Worry-Free Cancellation” Policies:

After booking your reservation directly with us, you will have 24 hours to cancel with no penalty, unless your stay has begun (same day bookings). Our direct booked online reservations come back with the “Worry Free Cancellation” guarantee permitting cancellation up to 48 hours before your arrival date with a 90% refund. The Worry Free Stay fee is excluded from the refund.

We strongly encourage you to purchase travel insurance to protect against unforeseen circumstances.