Our Summer FLEX Cancellation Policy is applicable for stays between June 1 and Sept 30, 2020. Anyone booking directly on our site or by telephone can request a cancellation with a full refund (less credit card fees) within 7 days of arrival.
We care about the safety of our guests, our staff and our community. We ask that our guests kindly follow and adhere to the CDC, State and County requirements.
* New Reservations: Beginning May 28. 2020, we are taking reservations for stays with check-in dates on or after May 28, 2020.
* Length of Stay: We are taking reservations for a minimum of 2 nights up to 30 nights
* Gaps between rentals: We are requiring a minimum of a 1 day gap between each stay.
After booking your reservation directly with us, you will have 24 hours to cancel with no penalty, unless your stay has begun (same day bookings). We strongly encourage you to purchase our travel insurance to protect against unforeseen circumstances If you purchased the optional travel insurance or damage insurance, that premium will not be refunded.
In partnership with RentalGuardian.com, we are pleased to offer our guests the opportunity to purchase Vacation Rental Travel Protection. This Travel Protection program is a great way to protect your family’s vacation purchase in case one of many unexpected emergency situations may occur.
Cost for the Standard Travel Protection is 7% of the total cost of your booked lodging, while the ‘Cancel For Any Reason’ travel protection is available for 9.8% of the total cost of your booked lodging. Please click the link Rental Guardian Available Products for product description and coverages.
These policies are offered to all guests when they pay their rental deposit, and coverage starts the next day after purchase. Contact the Rental Guardian offices to receive a complete Description of Coverage document. Once Travel Protection has been purchased, you receive a 10 day ‘free look’ period; after this time period, it is considered accepted and is non-refundable. If you choose not to purchase travel insurance, please be advised of our cancellation terms detailed above.
Please contact our Access Winter Park reservation team at (303) 704-7291 for more information.