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FLEX Cancellation Policy & Travel Insurance

We are currently following a temporary special modification of our Standard Booking and Cancellation Policies. Please do not hesitate to call our us at (303) 704-7291 with any questions you may have.

7 Day SUMMER Cancellations

Our Summer FLEX Cancellation Policy is applicable for stays between June 1 and Sept 30, 2020. Anyone booking directly on our site or by telephone can request a cancellation with a full refund (less credit card fees) within 7 days of arrival.

New Booking Policies:

We care about the safety of our guests, our staff and our community. We ask that our guests kindly follow and adhere to the CDC, State and County requirements.
* New Reservations: Beginning May 28. 2020, we are taking reservations for stays with check-in dates on or after May 28, 2020.
* Length of Stay: We are taking reservations for a minimum of 2 nights up to 30 nights
* Gaps between rentals: We are requiring a minimum of a 1 day gap between each stay.

Flex Cancellation Policies:

After booking your reservation directly with us, you will have 24 hours to cancel with no penalty, unless your stay has begun (same day bookings). We strongly encourage you to purchase our travel insurance to protect against unforeseen circumstances If you purchased the optional travel insurance or damage insurance, that premium will not be refunded.

  • Starting June 01, 2020, direct bookings other than Summer Stays which are cancelled within 7 or fewer days before the start of stay will not receive any refund.
  • Starting June 01, 2020, if the state of Colorado, Grand County and/or the home state of the person booking, is in a shelter in place mandate during the scheduled dates of the booking, the booking will be refunded in full.
  • Starting June 01, 2020, if you booked your get-away through a third party (VRBO, AirBnB, Red Awning, etc), please check directly with them on their cancellation policies for your stay.
  • Starting July 01, 2020, direct bookings for stays between July 01 – Sept 30, 2020 which are cancelled within 14 or fewer days before the start of stay will not receive any refund.
  • Starting July 01, 2020, direct bookings for stays beginning Oct 01,2020 or later which are cancelled within 45 or fewer days before the start of stay will not receive any refund.
  • Starting August 01, 2020, if you book your vacation getaway directly through us, either on on this site, AccessWinterPark.com, or via a telephone reservation made by calling us at 303-704-7291, you may cancel anytime between 60 days and 2 days before arrival and receive a 85% refund. Reservations cancelled less than 2 days before arrival will not receive a refund of any kind, other than the return of the Refundable Damage Deposit, if one was included in the reservation total.*Not valid for any reservations booked prior to Aug 01, 2020.
  • Vacation Rental Travel Insurance:

    In partnership with RentalGuardian.com, we are pleased to offer our guests the opportunity to purchase Vacation Rental Travel Protection. This Travel Protection program is a great way to protect your family’s vacation purchase in case one of many unexpected emergency situations may occur.

    Cost for the Standard Travel Protection is 7% of the total cost of your booked lodging, while the ‘Cancel For Any Reason’ travel protection is available for 9.8% of the total cost of your booked lodging. Please click the link Rental Guardian Available Products for product description and coverages.

    These policies are offered to all guests when they pay their rental deposit, and coverage starts the next day after purchase. Contact the Rental Guardian offices to receive a complete Description of Coverage document. Once Travel Protection has been purchased, you receive a 10 day ‘free look’ period; after this time period, it is considered accepted and is non-refundable. If you choose not to purchase travel insurance, please be advised of our cancellation terms detailed above.

    Questions?

    Please contact our Access Winter Park reservation team at (303) 704-7291 for more information.